Mrs Puddleducks

The property was perfect, location, facilities and cleanliness. Decor was very tasteful and the use of space in the bathrooms very cleverly thought out. The only things that let the property down were when we arrived the heating was very low and the house was extremely cold. We tried to adjust the heating and found when it hadnt warmed up a number of the radiators had been turned off and in fact the boiler was running under pressure. We reset the boiler and the house quickly warmed up. If we hadnt had prior knowledge of this particular boiler I think it would have been difficult to sort. The other problem was the hot tub. When we arrived we checked it and it was turned on and showing a temperature of 38 degrees. We cooked a meal and then went to use the hot tub only to find that it wasnt working. The jets werent working and the temperature had dropped. We tried contacting the person named in the folder, Pete but there was no reply. We tried a few of the numbers in the folder but with no joy unfortunately. We book a property because we enjoy going in the hot tub after a meal on the Friday night. We feel that this has taken away some of amazing assets if this property. We finally got through to Sykes the number used was the one on their email confirming the property details and they were very good at communicating with myself. A couple of local hot tub contractors managed to fix the hot tub at 6pm on Saturday and we looked forward to using it on the Sunday. We checked it on Sunday and things seemed to be ok but when we came to use the hot tub on Sunday afternoon we found that a few of the jets were not working and the temperature quickly dropped. We presume that some of the motors may not be working. We were again disappointed as this is a highlight of our stay. We wouldnt want this to affect further bookings for the owners as it was a lovely cottage. We would like you to consider a refund of a small amount due the inconvenience of contacting Sykes, the workmen and the hot tub not working properly. Thank you

Lovely place to stay. Near restaurants shops and the places we wanted to visit. Ensuites a little small and not enough toilet roll. Would have appreciated salt and pepper in the kitchen. Should have had additional towels for the hot tub. Bigger bath towels would also have been nice.

Beautifully refurbished immaculate cottage. Well equipped kitchen and the hot tub a lovely bonus. The stairs may be a problem for the less able. The location is perfect for amenities and 25 mins walk to the lake. Parking outside the property with the permit, and also one space behind property. We thoroughly enjoyed our stay thankyou.

The stairs were heavy for a bunch of over 60s but nothing you can do about that! Mrs Puddleducks is a charming place and the location is amazing. Will rebook next year. Thank you

House was clean tidy and well equipped, 3 flights of stairs make it unsuitable for less mobile. Plenty of on street parking however access to park8ng bay can be difficult due to neighbouring taxi firm who store taxis and repair them on access road.

The property is in a great location and having parking was really convenient. The property is nicely furnished and decorated, and the hot tub was a good addition to use in the evenings. Unfortunately, the property wasn't very clean and is looking quite tired. We understand that the property is booked out quite a bit, but the general maintenance needs to looked at. The tap in the Kitchen dripped constantly, the plinths are falling off, the small fridge isn't fixed in properly so falls forward everytime you open the door, the shower screen in the back double bedroom falls off the runner each time you open it and the back garden is messy and could do with a good clean and tidy up. Also, the cleanliness let the property down. There were cobwebs everywhere, dust on skirting boards, plug sockets, etc and we found a pair of used underwear in the corner of one of the double bedrooms. On arrival, the fridge was not working, which was frustrating as we had stopped at the shops and brought food before turning up at the cottage. Getting hold of anyone from the management company was a nightmare, but they did send someone out that night to fix it. It was evident that the fridge had been off for quite a while, so it made us question if the cleaning team had even opened it when they were there. Some of the Kitchen amenities also need to be improved. A larger frying pan is required this has been mentioned in numerous reviews so you would think the ownersmanagement would have purchased one by now. Additional plates, bowls, cutlery, etc would also have been useful. For the price we paid, we expected a slightly higher standard so wouldn't choose to stay again.

Cottage was true to photos and had everything we needed. Layout was excellent and loads of storage space. Very clean both on the inside and the back yard. Hot tub man came daily to check it. We had been informed that the jets were not working but that did not bother us. Property is in a fabulous location literally a 2 minute walk to shops, bars and restaurants. Despite the close proximity we never heard any noise. No complaints from us and we would certainly return

Pictures for this cottage were accurate, however when you arrive at the cottage there are massive signs or Wear and tear, cleanliness is well below par, net curtains and bedding could do with being replaced, carpet could do with a deep clean. We requested a cot bed and High chair but couldnt find them on first inspection but eventually found them in the cupboard under the stairs both were very dirty and had to be cleaned before use, would have been nice if they had been set up on arrival and cleaned for us as its not a cheap holiday experience. The hot tub needs to be replaced as its not fit for use missing covers on most jets , no lights and it felt unclean. Would not book this cottage again sorry we paid A lot of money and I dont feel it reflected that.

We had overall lovely stay at Mrs puddleducks the location was brilliant. Close to shops bars and restaurants everything you would need. The bus stop is very near for my mother and father who couldn't walk into bowness and Ambleside. Its ideal if you don't want to use the car as the parking in nearby towns can get get busy. A couple of disappointing things one was the jets on the hot tubs aren't working, I can see others have mention this. Also the hoover smelt like wet dog too the point it was over powering and we have a dog and I've never smelt anything like it and the paint work was a little tired. This is purely feedback, we had a great time and we had the best time exploring and it was great base for all our family. Older and younger.

The property is tired and cleanlinese is poor, The pictures of the property must have been taken when it first opened as it bears no resembelence to the actual property itself it does not look like the description provided. The rear garden is untidy and falling to bits, hot tub is not working correctly jets blocked. Front Garden untidy. I understand that it is rented but the condition of internal and external features look to have been deterioating for quite sometime not just over one season. But ha ho you have had your money so I am sure you will throw this honest reflection of our thoughts in the bin, and move on.

Lovely cottage in a great location. Kitchen amenities could improve e.g., a larger frying pan and the lack of washerdryer is an issue a trip to the laundrette whilst on holiday isn't ideal. Maybe an outhouse if there's no space internally. Otherwise a great little cottage for access to the lakes.

Generally, a great lace up stay. Very close to the main town and in walking distance of amazing bars and restaurants. Some beautiful small shops snd convenient stores Coop snd Sainsburys open late. The place is very well set out. However we couldnt sit in the upper lounge in the evening as no curtain on the all glass door. Though this was a lovely room. The bedrooms are basic but the bunk room lacks any clothes or any storage of any sort and the 2 double rooms have a small wardrobe sufficient for a weeks holiday. However barely enough hangers for the use of 6 people let alone 6. I ended up buying some. The upper shower at the bank worked very well and was very powerful. The hot tub, a welcome extra though paid for in the rental price was a disappointment as is was powerless even within jets opened to the max, the bubbles were lacking ! Though great to see that the hot tub is regularly checked, it would have been nice to know when he was coming as it was a surprise to see him appear each time. The kitchen, I found to have generally all the facilities snd equipment I needed. Though missing a couple of things scissors and a bread cutting knife! The fridge was just about big enough for us and we took advantage of putting some items in the wine fridge. Generally the place is quite grubby, especially the lower floor. The floors were dirty, no vacuuming had been done in a long time under the sofa the fluff and dirt under was awful. I think you need to reconsider your cleaners seriously. The glass tables and mirrors were dreadful as if wiped with a dirty cloth and the skirting boards and other surfaces has clearing not been touched in s long time. The bin was dreadful, the previous guest had clearly had fish and the bin absolutely stunk! Id actually question whether it is cleaned between guests. Which leads me to another thing, the lack of any cleaning products in the property. I would not have expected to go out snd but cloths, washing up liquid, dishwasher tablets, disinfectant, cleaner sprays and bleach!

Came last year found it perfect on returning this year not as much the hot tub was not up to standard only oneside worked at a time a guy came twice we spoke to him about it ge said he would cone back on Friday by then we were leaving so not happy. The shower in the main room was hot my brother nearly scalded himself. ONLY one pot towel and no oven gloves should be better

Having booked ages before, was very disappointed to arrive to an uncleaned spot after a long travel day, 7 hour flight and 2 hour train ride. We spent extra to go out for dinner to wait for cleaners. The cleaner had done a fabulous job when we arrived back a few hours later. The place was central, hot tub very relaxing.

Nice cottage, great location. Clean and tidy. After a five hour drive it was a shame to have to go out to buy toilet rolls. Did not expect a welcome pack but did expect that basic item to be available. The shower in the main bathroom was either boiling or freezing so could not be used, luckily we used the other shower. That needs to be fixed. Otherwise a pleasant stay

The kitchen needs to be equipped with more good quality items and should have enough of everything to match in order to feed and provide. A nice table setting for the correct amount of guests. Pans were not great as there wasnt enough, owsmall frying pan only

The house is lovely, the choice of 2 sitting rooms meant the teenager in the party could escape. The location was perfect, the hottub was lovely and it was reassuring that it was checked on regularly while we were there. We do think that perhaps a change of towels could be left or dropped off midway through the week, as a week of showering and hottub with only 1 bath towel each was tough with no washing machine days out and Easter opening prevented using the launderette.

The cottage was in a perfect location, easy walking distance to shops, bars and restaurants. The cottage was lovely and clean. Also warm. We all enjoyed the hot tub too. Would definitely recommend and hope to return soon.

Myself and friends rented the cottage over Christmas this year. There were 5 adults and 1 child and overall we have rated the cottage 35 stars. The location in the centre of Windermere is the propertys best asset a 2 minute walk to the shops, cafes and 5 mins to the nearest bar. Windermere itself was charming and the people in shops bars very friendly. We were contacted by the company as we were driving to Windermere to let us know that the cleaners would be later than check in time and we were ok with that. However, the cottage was left without some bedding being changed and other bedding left over the bannister for us to make up our own All the bathrooms were clean and tidy with towels left. Unfortunately, the outside bin was not emptied and was left full to the point that we could not fit in any of our rubbish bags and had to leave them in the garden, which was not ideal. The facilities in the cottage were not as good as we had expected the kitchendiner was less spacious than it looked on the photographs and the fridge was small for the number of people it catered for, with only an inbuilt ice box and as we were there over Christmas, we had a lot of food !! There were also only 5 dining chairs provided,so we had to use a chair from the garden. We felt that a washing machine would have been handy, especially if you were staying longer than a few days. There were 2 lounge areas, one at ground level and one on the basement level next to the kitchen. Unfortunately, none of these rooms provided enough seating for 5 adults and a child to sit together and again we ended up using a garden chair footstool. The 2 double bedrooms benefitted from having ensuite facilities, though the heating was temperamental with one of the radiators not working. The room with the bunk beds was very small with no furniture apart from a small shelf on the wall under the mirror. This room had been described as potentially having one adult on the bottom bunk and a child on top the room was definitely not big enough for an adult to share with nowhere to store clothes etc. The main bathroom was spacious,but unfortunately the shower was temperamental to the point that we could not use it it went from scalding hot to cold several times in the course of a shower and no amount of adjusting controls made any difference. The flusher in the main toilet was not efficient and required many flushes to clear even toilet paper. The company were very helpful and friendly any time we had dealings with them and got back to us promptly when needed. In summary, although we enjoyed our stay, we felt that the cottage was too small for a group of 5 adults and a child

Absolutely loved our stay. Fabulous cottage. Ideal location. As we are a family of 3 adults with knee problems all the stairs over three floors was abit much but would definitely recommend this cottage its lovely. Two sitting rooms which was perfect for my mum who likes to watch all the soaps and we dont. However the downstairs sitting room was very cold there seemed to be a draft coming from the cupboard near the door. The cottage has everything you need. We really really enjoyed my December birthday week. The Christmas tree was a lovely added touch too x

The only fault we had is the radiator in the front double room did not work , so was very cold in there. We all had a fab time , lovely place ,very picturesque. The hot tub was an added bonus. We would definitely book again.

We enjoyed our stay & most elements were as we expected however we found the 2 flights of stairs a bit taxing for us at our ages although we were aware of them before we booked, the bed was very comfortable all in all an enjoyable stay.

Property in a great location central to everything with a fantastic Italian around the cornerSan Pietro but be warned book well in advance. The hot tub was fantastic, clean, hot and private though the canopy cover needs repairreplacement A little more attention to cleaning would be good as banisters were dirty and sticky also a number of cobwebs on walls. A few suggestions to make future guest stays easier, Kitchen oven gloves, baking and pizza traysstones Bedrooms thermostatic radiator valves to regulate temperature in bedrooms, the front bedroom didnt work not a problem as we like bedrooms cool but guests in coming cold months will need heat Ensuite just a little touch would be some small soaps we brought everything but soaps. Overall I wouldnt hesitate recommending the cottage would come back anytime and probably will.

Good location, close to all local amenities. The property is however tired, with things like the back gate, the hot tub cover & the main shower screen all broken. These have all been mentioned in previous reviews but never mended, All fairly cheap & easy fixes, but annoying for occupants. There was also no Prosecco as promised. It was the little touches that let it down. The cottage itself was in the heart of things with everything you needed within walking distance & it was reasonably comfortable. Unfortunately the cons outweigh the pros for us.

Fantastic cottage. Located next to shops and bus stops so we could move about with ease. At the end of a long day of exploring we could relax in the hot tub. The back gate could be more secure as we had a small dog with us. However if you use the key located in the kitchen it makes it a bit more secure. Remember to unlock it so the maintenance man for the hot tub can get in. Great holiday. Fantastic cottage

The property was lovely. Only recommendation would be the speed of the internet. We are traveling but working and the internet speed was so weak we could not work in the house.

First time staying in a cottage we found it excellent it was perfect in every ... First time staying in a cottage we found it excellent it was perfect in every way great that it allowed us two bring our two frenchie with us thanks they loved it would definitely recommend

Loved the hot tub! It was warm and ready when we arrived and helped us relax after busy days hill walking and wild swimming. Minutes walk from cafes, pubs and restaurants, not to mention beautiful lakes and mountains. If I had to nitpick, I would change the wicker placemats as they don't clean well. Otherwise a lovely stay, thank you Mrs Puddleduck.

Very disappointed with hot tub. The cottage was specifically booked as it had a hot tub. We used this for the first, and last time, on Tuesday evening. The sides of the tub felt dirty and clearly had not been cleaned prior to our stay. As we were preparing to leave the property the hot tub service man arrived and I explained our concerns, he told us they are cleaned between each stay. He ran his hand around the inside of the tub, and confirmed it hadnt been cleaned, apologised, and immediately phoned his manager to advise the tub had not been cleaned prior to our arrival. The cottage itself is in a wonderful location with all amenities, just massively let down with the hot tub.

Mrs Puddleducks is the perfect base for an action packed Lake District holiday. The off street parking and hot tub were fantastic plus points to the well appointed home from home. We really enjoyed the location being close to shops, walks and transport hubs.

Brilliant location. Well equipped but some items very worn or Billy Basic. Lovely comfortablebed.. Cafetiere broken just usable. Ensuite bathrooms very very small Note said enjoy your complementary bottle of prosecco but none was provided!

We really couldnt have asked for anything more. The location and off road parking was perfect. The house is very well equipped with everything we needed for a relaxing mini break. The beds were comfy and having a hot tub made it extra special. Thank you for making our stay so perfect.

Lovely stay at Mrs Puddleducks. Very well situated near the centre of Windermere. It had everything we needed in the kitchen and having a bathroom and bedroom each 3 friends was really good. A few minor issues, the small bedroom has no storage at all, the door was hanging off the top hinges so wouldnt shut, the shower door was off its bottom rails and some outdoor lights by the hot tub would have been useful as it gets very dark early this time of year. We managed to park at the back but there were no spaces at the front so glad we only had one car.That said these things did not spoil our stay at all and we would definitely stay again

We stayed as a group of 4 friends and thoroughly enjoyed our stay the 3 bathrooms were a bonus and the cottage had everything we needed and was in a great location. Only 1520 mins stroll into Bowness would definitely stay again

Some kitchen utensils need replacing,especially tin opener,and waste of time with TV in basement. Otherwise really enjoyed stay.

We had a fabulous holiday in the Lake District, and Mrs Puddleducks was a perfect location to stay to explore the area. Mrs Puddleducks had everything a family needs and was very comfortable throughout. The hot tub at the end of the day was also very much appreciated. Totally recommended property in an amazing location

Fabulous location, excellent facilities in a clean and comfortable home. 5

The cottage location was great ! for the most part the cottage was comfortable except for the bed in one room it had a lump in the middle which made it slope towards the side of the bed therefore struggling to stay in bed so made for not a great nights sleep if a new mattress was in place there would be no negatives at all parking is tight but we do have a large 4x4 so are used to tight spaces the kitchen is well kitted out Hot tub was at 38 degrees it was great after a day out . Only a short walk to all the amenities we used the bus to get to the lake which was easy and only a 2 minute walk to the stop I would advise to book places to eat as area was busy