5 Faraway Fields

The property was in fabulous condition and in a great location, however our visit was made less relaxing when we found that the property had mice, that was clearly see with the droppings and there attempt to get into the bin under the sink space. This finding meant that we were unable to have a completely relaxed time as we had hoped. We did however leave a message on the sites phone line and did not hear back from the site team until we took the time to find a member of staff on the Sunday. Upon or departure i did speak with the front desk an informed that i would receive a call from a Site manager, however we are now a further 3 days from departure and have not received any calls to resolve the situation we had to deal with. Overall a nice property, but the customer service is lacking.

Good gateway spot to unwind after stressful time at work and day to day busy schedules. Well maintained property, clean and very heart warming staff at the charter oaks reception. Would definitely come again very soon

This was our second stay in 5 Faraway Fields and our third overall Charteroak stay in Cornwall. We were impressed by the excellent state of preparation of the property and the household team should be congratulated on its clean and tidy appearance. We had one minor maintenance problem which was rapidly rectified for us. We can thoroughly recommend this property and the service of both Sykes and the owners. In spite of increasing agerelated mobility problems we hope to be back!

We had a lovely week. It was completely relaxing and we couldn't have asked for a better place to stay

A lovely holiday cottage, facilities spotless and exactly as advertised. Had a lovely stay and will be back next summer. Wish we could have stayed longer!

We would have no hesitation booking this fabulous please again. Clean well maintained very peaceful would highly recommend.

Lovely property in a very peaceful area. Great location for exploring Cornwall.

5 faraway fields was an amazing lodge it was absolutely spotless and had everything you would need for your stay. The grounds around the site are kept beautiful. We had two ducks visit us one morning and watched the rabbits running around in the evening. Will definitely be returning

Cabin was clean and tidy, lots of facilities which had clear instructions and easy to use. Staff were so kind and welcoming. They were easy to talk to if u have any questions or just need help on where to go for dinner.

A lovely stay, the accommodation was excellent and the sauna and jacuzzi was great! The bed was so comfortable and the cleanliness was excellent. Would highly recommend and would definitely stay again.

Everything top notch Didn't want for anything. It was our 40th Wedding anniversary and I wanted something special that we would enjoy and appreciate 5 Faraway fields provided all of this Thank you all very much

The property was everything and more me and my wife was expecting, we would definitely visit again

What a beautiful place, very clean and tidy, beautiful relaxing spa room that we made great use from! The cinema room was a very nice go to place to sit and relax to watch a great movie. me and my partner had a great stay and fell in love with the place. Thank you

We had a lovely stay and Tracey was friendly and very helpful. My only suggestion for improvement would be to change the blinds in the spa area as they are slightly damaged, provide proper instructions for the jacuzzi and advise where to put the rubbish at the end of stay we took ours home with us . Replace the outdoor decking furniture as rusting. Having said that we would happily stay in the same lodge again as and the site was lovely.

A lovely place spotlessly clean a real gem cant wait to return thank you guys

Lovely place to stay. Very comfy bed, sauna was great. Cleanliness was good apart from alot of cobwebs up above. The blinds need a good dust too.

We had a lovely time staying here. It was a lovely lodge, we enjoyed using the tub and the sauna. The cinema room was awesome and we loved watching movies in there. Would highly recommend to our friends and family.

Lovely lodge. Very clean and tidy. Would definitely recommend and hopefully stay again.

Very very lovely place. Everything was perfect, clean and tidy.

Amazing lodge we loved our week and didnt want to come home Cant wait to ... Amazing lodge we loved our week and didnt want to come home Cant wait to book again Sally at the park was so lovely and professional

5 Faraway Fields was lovely. The facilities were amazing, clean and warm. Very comfy, cosy and relaxing. Would certainly recommend staying here if you want to get away from this stressful world we live in. Top marks all round.

A perfect weekend away! A beautiful lodge, had everything we needed, comfort, spacious, well equipped for a great 3 night stay. Good location not too far to travel to Eden project and beaches. Would definitely recommend.

Excellent accommodation for the perfect rest and relaxation break. Will definitely return.

Great facilities for a lovely getaway. Safe and secure location and perfect for a few days away to relax.

Beautiful place very relaxing super clean. It has ever thing you would need for a great stay. And waking up to the sound of the birds was amazing

The perfect romantic lodge for a relaxing break. With the cinema and spa rooms a rainy day is never dull. We returned home relaxed, refreshed and planning to return.

It was a lovely break thank you, an enjoyable two weeks. Very comfortable. Have read earlier reviews regarding the bed, pillows and cinema chairs but we disagree..everything was good thank you, maybe they have been replaced. Very comfortable indeed, as was the sofa. The only thing I didnt find comfortable was sitting at the table as the chairs were modern and high . We would have preferred a standard dining chair. Had it been summer we would have eaten at the outside table . It was lovely having Wrendale crockery. All very new and spotlessly clean. All appliances worked well with the exception of the tv above the jacuzzi bath. This was reported on our first day and we were told that a part would need to be ordered to make it work, that it would be ordered on the Monday and it would take a few days. We chased it up three times but no part arrived and it didnt work for the duration of our break. No one got back to us so we gave up. This was annoying , especially as if it didnt work for us it cant have worked for the previous occupants. On reading reviews it is apparent the tv in the jacuzzi area hasnt worked properly for some months so Im at a loss to know why we were basically fobbed off in this regard. Obviously we have stayed on the site previously ie pre Covid when things were newer. I expect there is some sort of ongoing maintenance on this property, and I think the next thing which could improve this property would be to replace the kettle as this looked shabby, especially next to the beautiful crockery which looked almost new. I appreciate it gets a lot of use but I dont expect a kettle to look quite like ours did. Someone had in the past attempted to open the door near the bath without first opening the blind and this is damaged which looks a bit unsightly but people should be more careful and given the expense of repair I understand why this was left as it was. Please understand this is constructive criticism, not a complaint. Its just that we had stayed in the lodge nearby previously and that was immaculate. Having said that , it was pre Covid and a lot of visitors will have been in both since , so maybe the newness has worn off there too. With staying two weeks we had to ring to find out what arrangements would be made to freshen laundry and the towels. Clean laundry was supplied at the end of week one and we changed our bed and put the used laundry outside for collection. It would have been better had we not had to arrange for this ourselves. Indeed I phoned before we set off for our holiday about this and no one got back to us. It shouldnt really have been us requesting chasing. It should be something we are told will happen on whatever date. We stayed in the lodge quite a lot as we just wanted a rest rather than a holiday and it was good to be familiar with our surroundings and know where local shops etc were. The fridge , freezer, cooker were all adequate, it was nice having a wine chiller which gave us more room in the fridge . We had plenty of cooking utensils and equipment including a microwave , dishwasher and washing machine so it was very home from home. The owners were very generous in leaving films to watch in the cinema as well as a few books. Wrendale playing cards too ! We buy Wrendale for family and friends as we live not far from the person who designs it. What a small world ! The sauna was well used by us and despite earlier reviews, we found it spotlessly clean. A very relaxing break thank you but I hope that our comments and feedback are used to remedy the issues raised for the benefit of future clients.

We had a fantastic holiday, a great location for a quiet break away. The property was really clean and had everything we needed.

Excellent lodge very comfortable fully equipped with quality accessories had a relaxing stay definitely would stay there again.

Was a surprise booking from my partner and I couldn't of been more pleased! The most beautiful apartment, lovely scenery. 30 minutes away from a beautiful sandy beach and 10 mins away from and adventure park where we were able to indulge in a few of the activities and had the time of our lives! The couple who looked after our lodge too were absolutely incredible too and we will definitely be back there!!

We thoroughly enjoyed our stay at 5 Faraway Fields. The trip was a break for our 20th wedding anniversary and we couldn't have found a better property for a relaxing break away from the normal stresses of life. The spa room was absolutely lovely and the only thing that wasn't quite right was the TV in the bath which had poor reception for some reason. The kitchen was extremely well equipped so we felt no need to venture out for food as it was actually easier to make food at the lodge. We would have appreciated some better instructions on how the heating worked but as techminded people, we figured it out as the weather did turn a little chilly one night. The bedroom was designed beautifully but I felt the pillows were a bit old and could definitely do with replacing as two of them smelt a little stale. The bed was reasonably comfortable but obviously, a mattress is a personal choice. I do think the listing for this property should mention that it has a rather good hairdryer as I bought my own along and really didn't need too The cinema room was amazing. As we stayed over the Platinum Jubilee it was great to watch the coverage on this as well as stream movies. My husband and I had a thoroughly relaxing time and would love to return to this or another property in this lovely, quiet, and super luxurious holiday lodge development. The only thing we couldn't get was fantastic weather to enjoy the beautiful secluded garden around the lodge!

Great location at the end of the pothole filled road means its nice and peaceful. Lovely lodge with great facilities such as the spa bath and cinema room. Loved the sofa it just cuddles you in, the shower was amazing too! Have recommended the lodge to friends and family. Our only minor criticisms were the pillows were quite flat and felt well used. I understand everyone likes a different type of pillow but by having different options available it should suit everyone. The double bed was made up of two singles pushed together meaning if you roll over in the night you can land in the gap which is not particularly comfortable, having a doubleking size mattress would have been best in my opinion along with a soft headboard. We 1010 stay again!